Do you run into a scenario like this in your work? You are out of the office and you are made aware of a situation that has resulted in an irritated client. You call the client to make things right, and you successfully smooth the situation over. A while later the client wants to discuss something with you and he calls your personal phone directly. You try to politely direct him to use your business line, but over time, he makes your personal line his business’ support number.
For the modern business, ensuring that you have contingencies in place will go a long way toward keeping you in business if disaster strikes. One of the contingencies many businesses choose to make as part of a business continuity strategy is a disaster recovery plan. Disaster recovery is more than restoring data, it can mean mobilizing people and capital against time. Let’s take a look at two of the core components of a comprehensive disaster recovery strategy, Recovery Time Objective and Recovery Point Objective.
You’ve heard it over and over for the past several years: data loss is a disaster. A data breach can ruin your business. Ransomware is a business’ biggest enemy. Your reputation can never recover after a data breach. These statements may be redundant, but if you don’t heed the message behind them, you will likely regret it.
You know the phrase, “Don’t put all of your eggs in one basket?”
The idiom comes from the novel Don Quixote, and is used as a lesson to not put all of your efforts and success on a single thing. For computing, we say it like this:
“Don’t put all of your data in only one place… or else.”
When it boils down to it, there are really only two ways to operate a business: proactively, or reactively. While many businesses still rely on their reactivity to deal with their technology issues, the opposite approach is demonstrably more effective for the modern business. Let’s explore some of the effects that a proactive and reactive strategy can each have on your operations.
We typically use this blog to share information about the technology that a business should be leveraging - but in this blog, we’ve decided to focus on a different group that is increasingly reliant on technology: students. As these pupils will someday make up the workforce and almost certainly utilize technology on a daily basis, it is important that their education reflects this increase in their curriculums. Here, we’ll consider some of the effects (good and bad) that this has had.
The professional services space is filled with important information. Lawyers, accountants, doctors, and many more professionals have access to some of the very most personal information available. For this reason, they are continuously targeted by hackers. Since October is cybersecurity awareness month, we thought we would take a look at modern cybersecurity practices to see which ones were working best for professional services firms.
For a growing business, mobility has a distinct place. It isn’t all about using a phone for productivity, or having access to tools when you are out of the office, it is a philosophical decision to get the most out of your company’s data. Let’s look at the ways that enhanced mobility can benefit your professional services firm.
For decades, companies have been looking for an efficient way to manage their documents. For the longest time, the best way was to fill one side of an office with filing cabinets and file the documents away. With most of the workplace now being run by computers, and with hard costs at an all-time low, companies have begun to file all their new files on computer network.
The role of professional services companies in our society dictates that they need access to information as efficiently as possible. Some of the most crucial jobs in our society would be labeled professional services. Today, we are going to go through three of those careers--lawyers, accountants, doctors--and we will go on to describe just how each of their industries benefit from the presence of managed IT services.
Let me ask you a simple question: how many cell phones have you had over the years? For some of us, upgrades are a yearly occurrence. For others possibly bi-yearly. Have you ever wondered where your old cell phone goes after it is out of your hands?
Budgeting for your technology can be pretty difficult. You never really know when some problem is going to present itself and cost your business an arm and a leg. Since you can’t always see what’s coming, saving money when you can is important. Let’s take a look at a few ways that you can save money on your business’ IT.
If we asked you to imagine a world where your IT never suffered from technical issues related to your business’ technology, would it feel too good to be true? Unfortunately, it’s impossible for your organization to prevent every problem related to your IT. What is possible is for your business to encounter higher productivity and less downtime with the help of a dedicated help desk solution.
Some businesses struggle with finding the right technology management support. There are several factors that come into play, including physical location of the service provider, distance to and from the worksite, and ease of support. In fact, managed IT services are one way you can sidestep the difficulty of finding access to affordable technology support entirely through the use of remote monitoring, maintenance, and management.
The protection of your business’ computing assets is a bigger deal today than ever before. This is because there are dozens of ways that things could go wrong. One tool that many IT administrators like to use is called Active Directory, a feature found on most Microsoft Server operating systems that allow administrators to control users. This month, we take a look at Active Directory.
Your business’ data is precious, and it goes without saying that there are plenty of entities out there that want to get their grubby little fingers all over it. This is especially the case these days, when credentials and remote access tools can be purchased on the black market and leveraged against organizations of all sizes. If you don’t take action to keep your data secure from unauthorized access, you could face steep fines from compliance issues, not to mention the embarrassment of not being able to protect your organization’s data.
It’s difficult to put a value on your organization’s technology solutions. While you might be tempted to assign a monetary value based on how much it all saves you, you also need to examine how much it costs you in the long term. Can you optimize your network even more than it currently is? Can you even keep track of the countless moving parts of your IT infrastructure? Managed IT might be able to help.
Traditional telephone systems used to be necessary to getting work done in the office and communicating with clients, but in today’s business world, with access to plentiful cloud-based options and the world’s resources at your fingertips, you have other potential assets to pull from. By utilizing a Voice over IP phone system, you too can free yourself from the clutches of telephone companies and move your organization in the right direction.
Windows is a great operating system, but unless you’re keeping track of which version you have, you’ll be in for a rude awakening when it comes time to upgrade. In just six short months, there will be two Windows End of Life events for major technology solutions: Windows 7 and Windows Server 2008 R2. You need to start thinking about upgrading now before it’s too late to do so.
Businesses need to be extremely careful about how they protect their interests, but just in case something unfortunate happens, you want to have measures in place to guarantee that your future is secure. To this end, data backup and disaster recovery is critical. We’ll walk you through what you need to know about implementing data backup and disaster recovery, including the best way to make it happen.