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ISC has been serving the Louisville area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Diving Into the Differences Between Proactive and Reactive

Diving Into the Differences Between Proactive and Reactive

When it boils down to it, there are really only two ways to operate a business: proactively, or reactively. While many businesses still rely on their reactivity to deal with their technology issues, the opposite approach is demonstrably more effective for the modern business. Let’s explore some of the effects that a proactive and reactive strategy can each have on your operations.

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Tech Terminology: Bookmark

Tech Terminology: Bookmark

The Internet is home to a vast amount of knowledge. Undoubtedly you’ll find yourself revisiting certain sites more often than others to take advantage of the information contained within. Thankfully, the bookmark system is a great way to make this happen, giving users an easy and efficient way to navigate back to frequently-visited websites.

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Tech Term: Hacker

Tech Term: Hacker

The term “hacker” is possibly one of the best-known technology-related terms there is, thanks to popular culture. Properties like The Girl with the Dragon Tattoo and the Die Hard franchise have given the layman a distinct impression of what a hacker is. Unfortunately, this impression isn’t always accurate. Here, we’ll discuss what real-life hackers are like, and the different varieties there are.

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Tech Term: Network

Tech Term: Network

It sure does seem that the term “network” is tossed around an awful lot. Network security, network maintenance, social networking, network switch… but what is a network, really? That is precisely what we shall dive into here.

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How To Get Rid of Those Pesky Extra Cables

How To Get Rid of Those Pesky Extra Cables

Do you have cords, wires, and adapters just sitting in a cupboard or drawer, with no purpose other than taking up space? Of course you do. The average person will replace old or broken devices, and find the new devices aren’t compatible with the old cables, leaving them stuffed in a junk drawer or in a random box that they’ve kept “just in case.” Every home or business has the same scenario going on: lots of wires and cables left over from all the e-waste they have discarded over the years. If you want to get rid of your unwanted cables, here are a couple of tips on how to do so properly.

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Tip of the Week: Keep Employees Off of Distracting Websites

Tip of the Week: Keep Employees Off of Distracting Websites

As incredible a tool as the Internet truly is, for every website that is beneficial to the workplace, there is another that is certainly the opposite. Naturally, it is these sites that your employees would most likely want to visit if left to their own devices. Sometimes, the best course of action is to remove the temptation and block these websites. For this week’s tip, we’ll talk about a few ways to do so.

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Managing Your Software Requires Three Actions

Managing Your Software Requires Three Actions

It’s imperative that your organization’s software is managed properly. If you can’t do this, then your operations can suffer in the long run. While this might sound like a lot of work, software management isn’t as difficult as it sounds if you break it down into compartmentalized tasks. Ultimately, you can group it into three major steps: leveraging available assets, testing strategies, and understanding the software.

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World Backup Day Highlights the Importance of Backup Practices

World Backup Day Highlights the Importance of Backup Practices

March 31, 2018 is World Backup Day. Data is a commodity, but unlike other commodities--it can be replicated without hurting its value. As a result, data backup has become a critical need for the modern business. World Backup Day has been created to remind people to protect their assets by backing up their files.

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Remote Work is a Huge Help, With the Right Preparation

Remote Work is a Huge Help, With the Right Preparation

There are plenty of benefits to allowing your employees to work from home, but that doesn’t mean you can just implement it without consideration and planning. You have to have a system in place that allows you to enjoy the benefits of remote capabilities while mitigating some of its potential risks.

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The Top 3 Threats Eliminated By Backing Up Your Data

The Top 3 Threats Eliminated By Backing Up Your Data

Businesses these days practically need to expect disaster, as even the most careful and calculated security practices could result in a data disaster. Some businesses don’t fear for their data enough, and this leads them to neglect planning for threats such as hackers, natural disasters, and user error. As the business owner, you need to stay informed about how best to handle these situations.

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Tip of the Week: How to Avoid Back Pain and Eye Strain in the Office

Tip of the Week: How to Avoid Back Pain and Eye Strain in the Office

Working at a desk is a fairly inescapable for the modern office worker. The trouble with sitting at a desk for long intervals is that it causes physical issues, especially if the workspace isn’t properly set up. Fortunately, you don’t have to invest in specialized equipment; it’s fairly simple to establish best practices that will ensure employee comfort and productivity.

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Take it From This Poor Schmo, One Wrong Click Can Delete Your Entire Company

Take it From This Poor Schmo, One Wrong Click Can Delete Your Entire Company

It’s every business owner’s worst nightmare: one mistake, and all of their data is wiped out. This very situation happened recently to a hosting provider, and his story serves as a cautionary tale in regard to data storage best practices.

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Tip of the Week: 4 Ways to Get a Handle on Social Media in the Workplace

Tip of the Week: 4 Ways to Get a Handle on Social Media in the Workplace

Social media may be a great way to connect with other professionals and communicate with your friends, but it can be dangerous if you have poor posting habits. Before you share something, think twice about whether it contains any sensitive information that could be risky to yourself and your business.

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