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ISC has been serving the Louisville area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Use Your Smartphone With the Lights Off and Risk Temporary Blindness

Use Your Smartphone With the Lights Off and Risk Temporary Blindness

You may have heard of digital eye strain. The Vision Council defines it as “the physical discomfort felt after two or more hours in front of a digital screen and is associated with the close to mid-range distance of digital screens.” As annoying as this condition is, in some cases, it has actually developed into something far worse, like temporary blindness.

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Tip of the Week: 3 Ways to Minimize the Chance of Cloud Migration Failure

Tip of the Week: 3 Ways to Minimize the Chance of Cloud Migration Failure

Moving to the cloud is not an easy task, and it’s certainly not a process that will be the same for every SMB. Therefore, you need to be open to adaptation as the process wears on. Unplanned-for issues might make it difficult to adhere 100 percent to your plans, so if you can’t adapt to that which you can’t predict, your cloud migration is doomed to failure.

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As if Selecting Hardware Wasn’t Tricky Enough, Intel Went and Did This

As if Selecting Hardware Wasn’t Tricky Enough, Intel Went and Did This

Intel recently announced their next line of laptop processors, and with that single act, caused no small amount of frustration and confusion among the IT market. After claims that they were breaking from their traditional schedule of releasing a new processor each September and improving upon it later, Intel has gone ahead and released a new processor architecture instead of maintaining their Skylake processor from last year.

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Tip of the Week: Interviewing for a Remote Position? Ask These 5 Questions

Tip of the Week: Interviewing for a Remote Position? Ask These 5 Questions

Modern office technology is breaking down office barriers left and right. With the proper tools, workers can perform their daily duties anytime, anywhere. This trend is prompting businesses to hire remote workers in order to find the talent they need without being limited by geographical location. Unfortunately, finding a good candidate for a remote worker is easier said than done.

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Shining Light on the Mysterious Dark Web

Shining Light on the Mysterious Dark Web

During your time in the business world, you may have heard about the Dark Web. It’s a place that’s filled with illegal activity, with some of the most notable being online marketplaces where credentials and personal records can be sold to the highest bidder. However, there’s much more to the Dark Web than meets the eye.

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Tip of the Week: Download All of Your Google Account’s Content in One Fell Swoop

Tip of the Week: Download All of Your Google Account’s Content in One Fell Swoop

An active Google user will inevitably accumulate a stockpile of photos and videos via their account’s Google Photos app. For this week’s tip, we’ll show you how to download all of this media to a local device.

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Boost Productivity With These 3 Automation Apps

Boost Productivity With These 3 Automation Apps

Today’s fast-paced work environment demands multitasking and juggling various projects at once. Thankfully, there’s a lot of great technologies designed to make workloads more manageable. If you’ve not yet looked into utilizing automation apps for your business, you may be surprised to learn how they can improve efficiency.

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How Virtualization Can Be a Lucrative Investment for Your Business

How Virtualization Can Be a Lucrative Investment for Your Business

Hosting an in-house IT infrastructure may give you the reassurance that all of your servers and network equipment are being cared for properly, but it’s important to realize that your time is better spent elsewhere, like running your business. If you’re unsure if you’re providing the necessary maintenance and management for your mission-critical hardware solutions, virtualization can present a valuable opportunity.

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Your Debit Card Chip and PIN Won’t Save You From This ATM Scam

Your Debit Card Chip and PIN Won’t Save You From This ATM Scam

Do you remember how your bank issued you a new debit or credit card with a built-in, security-enhancing chip? There are now ATMs specially designed for use with these chips. Unfortunately, the same technology that was originally meant to secure your finances can also be used against you in the form of fraudulent cash withdrawals.

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Tip of the Week: 4 Reasons Why “Dumb” Phones are Smart for Business

Tip of the Week: 4 Reasons Why “Dumb” Phones are Smart for Business

The benefits of utilizing smartphones in the workplace are many and obvious. Yet, it may be in the best interests of some companies to ban smartphones altogether, and instead go with older-model flip phones. As counterproductive as this sounds, more companies are saying “out with the new in with the old.”

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3 Strong Incentives to Get Your Office’s Computer Hardware Organized

3 Strong Incentives to Get Your Office’s Computer Hardware Organized

Businesses rely on hardware, like workstations, servers, mobile devices, and more, to keep operations moving forward. However, managing these knowledge-intensive machines can demand time and resources that are finite for SMBs. If you’re challenged by the management and deployment of hardware, let us guide you through the process of doing so.

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Can an Emoji Smiley Face Bring Down Your Network?

Can an Emoji Smiley Face Bring Down Your Network?

Technology grows more mobile with each passing moment, and emojis have popped up in places that nobody could have dreamt of. In particular, business communications have experienced a surge of emojis, but how (and why) is this the case? Aren’t emojis unprofessional? Shouldn’t they have no place in the business world? Well, let’s explore this a bit.

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Tip of the Week: Stop Micromanaging and Improve Employee Focus and Collaboration

Tip of the Week: Stop Micromanaging and Improve Employee Focus and Collaboration

With the opportunity to track metrics becoming more readily available for all types of businesses, some organizations invest heavily into time-tracking software and other KPIs that they believe will help their team be more efficient in the workplace. However, this might be having a negative effect on the quality of work being performed. Irv Shapiro, CEO of DialogTech, suggests that, instead of tracking time, employers should be tracking results.

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73% of Businesses Want to Grow, But Only 6% are Investing in New Technologies

73% of Businesses Want to Grow, But Only 6% are Investing in New Technologies

Every business owner needs to understand the pivotal role that technology plays in their business’s growth. However, many companies just aren’t able to keep up with the latest trends and developments. When this happens, they miss out on important opportunities to grow, and when an organization falls behind the times, they fall out of practice. When they fall out of practice… well, you get the idea.

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Tip of the Week: How to Use Your Chromebook Without the Internet

Tip of the Week: How to Use Your Chromebook Without the Internet

A Chromebook is an inexpensive alternative to laptops that allows users to gain the benefits of mobile computing, without the need for a hefty price tag. The problem that most users have with the Chromebook is that offline use is somewhat limited, due to the nature of the Chrome OS that it uses. Here are some tips to help you get the most out of a limited functionality device like the Chromebook.

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The Top 3 Threats Eliminated By Backing Up Your Data

The Top 3 Threats Eliminated By Backing Up Your Data

Businesses these days practically need to expect disaster, as even the most careful and calculated security practices could result in a data disaster. Some businesses don’t fear for their data enough, and this leads them to neglect planning for threats such as hackers, natural disasters, and user error. As the business owner, you need to stay informed about how best to handle these situations.

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Is Autoscaling a Myth?

Is Autoscaling a Myth?

When shopping for a cloud solution, you’re routinely bombarded with a ton of impressive-sounding features that act as selling points. One feature that you’ve probably come across, autoscaling, may not be able to fully deliver on its perceived promises.

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Alert: Microsoft Fixes 27 Vulnerabilities in Latest Round of Patches

Alert: Microsoft Fixes 27 Vulnerabilities in Latest Round of Patches

In the latest round of security patches released by Microsoft, 27 vulnerabilities were fixed. Affected software includes major titles like Windows, Microsoft Office, Internet Explorer, and the new Edge browser. It’s imperative that you apply these security patches as soon as you can, or else your system will be exposed to some serious threats.

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Tip of the Week: 4 Ways to Avoid Buying a Lemon of a Used PC

Tip of the Week: 4 Ways to Avoid Buying a Lemon of a Used PC

Every budget-minded business owner is always on the lookout for deals, especially when it comes to technology. The quest to save money might cause one to consider buying used computer equipment, which could work out great, or it could be disastrous, depending on a multitude of factors. If you’re serious about purchasing used computer equipment, then take into consideration these four tips.

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Sharing Your Netflix Password Now Makes You a Federal Criminal

Sharing Your Netflix Password Now Makes You a Federal Criminal

Sharing your Netflix password with a friend so they too can enjoy a vast catalogue of movies seems harmless enough. However, due to a recent ruling by judges of the Ninth Circuit of the United States Court of Appeals, this common action is now a federal crime.

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