Are You Having A Technology Emergency?

ISC Blog

ISC has been serving the Louisville area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Go About a Technology Needs Assessment

How to Go About a Technology Needs Assessment

If there is one thing that you can always count on from your business’ technology, it’s that it will inevitably fail at some point in the future. Therefore, your business should have a plan to keep this from happening at all costs. It’s understandable that you would want to make sure that your needs are properly evaluated both now and in the future. To this end, a technology assessment is incredibly helpful.

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Getting Back to Basics with Data Backup

Getting Back to Basics with Data Backup

It’s no industry secret that one of the most important pieces of IT any business should have is a data backup solution. However, this is like saying that every business should have a plant: the type of plant, and (by extension) the type of data backup, matters. You want a data backup that is more like a peace lily or a cactus, hardy and resilient, and less like a basil plant or orchid, high-maintenance and requiring very specific conditions to prosper.

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Tip of the Week: Control Where Your Downloads Are Saved

Tip of the Week: Control Where Your Downloads Are Saved

Whenever you download a file from the Internet, the file will, by default, go to an aptly-titled folder in Windows called Downloads. Unless you change the default settings, your files will always be saved here. But what if you want to make it so that your downloads go somewhere else? You can accomplish this pretty easily. We’ll walk you through how to do it for some of the most popular browsers, including Google Chrome, Microsoft Edge, and Mozilla Firefox.

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Tip of the Week: Create Envelopes For Your Whole Contact List With Word

Tip of the Week: Create Envelopes For Your Whole Contact List With Word

Microsoft Office has many capabilities that aren’t fully utilized by the majority of their users. Mail merges in Word used to be a time consuming, frustrating process. With each new edition of Word, Microsoft has refined the process to make it a lot more user-friendly. Take the following steps to create a professional looking envelope for your business that easily adds a list of contacts from a CSV file, Outlook, and more.

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Tip of the Week: How to Foil A Phishing Attack By ID’ing a Bad URL

Tip of the Week: How to Foil A Phishing Attack By ID’ing a Bad URL

Phishing attacks have been around for decades, first being recorded in 1995 where scammers would pose as AOL employees and request a user’s billing information through instant messages. Nowadays, email phishing attempts have tricked users into handing over personal information of all kinds. There are many methods of identifying a phishing attempt, but today we’ll focus on one.

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Tip of the Week: How to Navigate Windows 10 and Find the App You Need

Tip of the Week: How to Navigate Windows 10 and Find the App You Need

Your workstation is equipped with all of your necessary software solutions, but sometimes it can be challenging to find a specific app. If you want to see a list of all applications on your device, Windows 10 makes it easy. The key to doing so lies in the Start menu.

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Tip of the Week: A Step-By-Step Guide to Customize Your Windows 10 Notifications

Tip of the Week: A Step-By-Step Guide to Customize Your Windows 10 Notifications

Windows 10’s updates have provided users with entirely new ways to receive notifications, including the ability to sync their notifications via Android’s Cortana app. However, you’ll be happy to hear that you can control how these notifications appear. We’ll walk you through some basic steps on how to customize your Windows 10 notifications.

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Tip of the Week: How to Download Everything You’ve Posted to Facebook

Tip of the Week: How to Download Everything You’ve Posted to Facebook

If you’ve had your Facebook profile since the dawn of the social media age, chances are that it’s accumulated an immense amount of personal information. While you might have felt weird handing over all of this data to Facebook, the company has made it surprisingly easy to take it back; well, as much as you can, at least.

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Tip of the Week: 4 Steps to Troubleshoot a Weak Wi-Fi Signal

Tip of the Week: 4 Steps to Troubleshoot a Weak Wi-Fi Signal

Your wireless router is critical to your business’s online infrastructure and provides your team with precious wireless Internet connections throughout the office. You need to ensure that the signal can reach your entire office. Here are some tips to help you figure out where to put your router, and to ensure that its signal is as strong as possible throughout your office.

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Tip of the Week: Convert a Picture to a PDF and Upload it to Google Drive for Android

Tip of the Week: Convert a Picture to a PDF and Upload it to Google Drive for Android

Google Drive, available for both iOS and Android, is continuously being updated with new features and functionality. One of the most interesting features is the ability to take a picture of a document, and store the file in Drive as a PDF. Plus, if the file has text, it will be compatible with Drive’s search function.

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Tip of the Week: Tired of Those Windows 10 Lock Screen Ads? Here’s How to Turn Them Off!

Tip of the Week: Tired of Those Windows 10 Lock Screen Ads? Here’s How to Turn Them Off!

If your business is using Windows 10 on your workstations, you might have noticed that there are plenty of advertisements geared toward marketing some product or service to users. These advertisements can get annoying. We’ll show you how to turn off the lock screen ads that appear before you log in.

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Tip of the Week: iPhone Too Full? Try Renting a Movie! Seriously.

Tip of the Week: iPhone Too Full? Try Renting a Movie! Seriously.

Like many mobile devices, iPhones don’t have a slot for an external memory card, which means the device can easily become too full to use. When this happens, pictures can’t be taken and some apps just won’t work. If you’re experiencing this issue with your iPhone, just rent a movie. It works. Seriously.

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