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ISC has been serving the Louisville area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Internet Continues to Change Business

The Internet Continues to Change Business

With so many people depending on the Internet for a litany of reasons, there might not be the general acknowledgment of just how powerful the ubiquitous use of the Internet really is for businesses. From the storage and redundancy of business’ data to virtualized computing platforms to browser-based interfaces that provide access to productivity and communications software, today’s Internet is filled with solutions for the modern business.

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Tech Term: Responsive Web Design

Tech Term: Responsive Web Design

We all have our favorite websites to visit, as well as those we often have to visit to fulfill our responsibilities. As a result, it isn’t uncommon for us to try and access the same websites on both a desktop workstation and a mobile device, but some websites work better than others while trying this. This is because of something called responsive web design, which we’ll review below for our weekly Tech Term.

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Tip of the Week: 5 Simple Browser Tricks

Tip of the Week: 5 Simple Browser Tricks

We all know how to use the Internet (you’re here now, after all), but there are a lot of hidden secrets to it that far fewer people know. Today, we’ll let you in on five of them to try and make some basics a little easier.

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Tech Term: Protocol

Tech Term: Protocol

Computers use quite a lot of different types of protocol to function. In particular, the Internet takes advantage of protocol to a great degree. You might recognize terms like Hypertext Transfer Protocol Secure, Transmission Control Protocol/Internet Protocol, File Transfer Protocol, Internet Message Protocol, and Post Office Protocol. But what exactly is protocol, and why is it important?

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Tip of the Week: Keep Employees Off of Distracting Websites

Tip of the Week: Keep Employees Off of Distracting Websites

As incredible a tool as the Internet truly is, for every website that is beneficial to the workplace, there is another that is certainly the opposite. Naturally, it is these sites that your employees would most likely want to visit if left to their own devices. Sometimes, the best course of action is to remove the temptation and block these websites. For this week’s tip, we’ll talk about a few ways to do so.

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Tech Term: Safe Mode

Tech Term: Safe Mode

Sometimes it can be hard to diagnose a problem with your PC. While it might not be something system-breaking, it’s still important to find the root of an issue before it becomes a major problem. One of the best ways to diagnose an issue with your computer is by logging in using Safe Mode. We’ll talk about when and how you can use Safe Mode to your computer’s benefit.

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Tech Term: Bits and Bytes

Tech Term: Bits and Bytes

Running a business sometimes requires attention to very minute details, and some things must be measured in order to achieve optimal efficiency. You’ve likely heard the terms bits and bytes used regarding data storage or transfer, but do you know what the difference is between them? Today’s tech term is dedicated to this explanation.

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Tech Term: Bandwidth Defined

Tech Term: Bandwidth Defined

The Internet has become an irreplaceable part of many business’ operations, which brings the thought into question of how much you rely on it for your daily duties. Technology has changed the way that the Internet works for the better, but there is one part of its operations that still lies at the heart of it: bandwidth.

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Tip of the Week: What to Do When the Internet Goes Out

Tip of the Week: What to Do When the Internet Goes Out

Losing Internet can be a large problem in the business world, as we all become more and more reliant on it. Downtime of this kind can be immensely frustrating. However, not all hope is lost, as there are ways to troubleshoot the cause of an Internet outage.

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Tip of the Week: Tricks for Better Internet Browsing

Tip of the Week: Tricks for Better Internet Browsing

If you use the Internet every single day, you’ll start to realize that you can use it more effectively for achieving your goals. In cases like this, it’s important to look at ways you can improve your overall use of the Internet, as it’s the key way you access important information, applications, and contacts. Here are some day-to-day tips that you can use to help improve your mastery of the Internet.

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Everything You Need to Know About Web Servers

Everything You Need to Know About Web Servers

You might use the Internet and connected technology for most parts of your life, but do you understand the finer details of how these devices work? How do they receive information that is stored so far away, perhaps on the other side of the planet? This is done via a web server, and it’s a fascinating piece of technology!

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Why a Major Internet of Things Security Breach is Inevitable

Why a Major Internet of Things Security Breach is Inevitable

Whether we’re ready for it or not, the Internet of Things is coming, and soon. You might see all sorts of connected devices on the market today that you would never think to connect to the Internet, but it’s our responsibility to inform you that these new devices could potentially put not just your business infrastructure at risk, but even your own life.


Security experts have long discussed the repercussions that the Internet of Things will have on the world of cyber security. It’s been predicted by Gartner that an average of 5.5 million “things” are added to the Internet of Things every day. This could include anything that connects to the Internet, but usually only refers to consumer goods that wouldn’t normally have any sort of wireless network connection built into them. By the end of this year, there will be approximately 6.4 billion IoT devices on the market.

The real problem here is that these numbers continue to increase by the day, and if the IoT’s growth is any indication, it’s not slowing down anytime soon. There were 3.8 billion in 2014, and 5 billion in 2015, so it’s not a stretch to suggest that the number of “things” connected to the Internet of Things will exceed 20 billion by the time 2020 runs around. Many researchers believe that the first major IoT data breach will happen sometime within the next few years.

The Risks
At first glance, it might seem like many IoT devices are of little consequence and shouldn’t be worried about on a cyber security level. Appliances like blenders and toasters seemingly don’t hold much value to hackers. The problem, however, comes not from the devices themselves, but the networks that they’re connected to. If a hacker can bypass the security features of a smart device, they can potentially gain access to the network, and other devices connected to it.

Of course, the potential for damage extends far beyond the scope of just your own business. When you consider how computerized cars and physical infrastructure components, like dams and power plants, have become, you might realize that there is the potential for disaster, all thanks to the Internet of Things.

For example, what happens when a hacker disables a car’s brakes, or they decide to override a system setting on a dam and flood the surrounding landscape? As the potential for damage increases, so too does the potential for a hacker to grow interested in a target.

Why Vendors Aren’t Doing Anything About It
One of the major reasons why vendors are creating devices with security vulnerabilities is perhaps because of the lack of actual regulation and standards put into place to ensure quality of the device. In part, this is due to organizations refusing to spend money on devices that aren’t guaranteed to turn a profit. Thus, popular devices from different markets--not just consumer electronics, but also appliances and other industries--may wind up being manufactured with major security flaws that can be exploited by hackers.

Then there’s the problem with applying patches or updates to these IoT devices. When you think about it, there are two major ways to resolve a problem with your device; either download the patch, or replace it entirely. Considering how many of these IoT devices are both expensive and difficult to replace, the latter isn’t exactly feasible. Imagine purchasing a smart car with a security vulnerability that cannot be patched. You’d have to purchase a new one in order to keep yourself safe. That’s not just unreasonable--it’s also economically challenging, as this new technology is still quite expensive, and remains as such until demand or competition increases.

What You Can Do
Due to the Internet of Things’ incredible reach, it might seem like an intimidating notion to protect your business from the countless threats that could reach your infrastructure. You need to implement enterprise-level security solutions that can keep unapproved devices from connecting to your Internet connection, and you should always be conscious of how and where your data is shared outside of the office environment. Therefore, it becomes necessary to implement solutions with preventative security in mind, that keep threats from entering your network in the first place.

ISC can assist your organization with the solutions you need to secure your network. With comprehensive solutions like enterprise-level firewalls, antivirus, spam blocking, and content filtering, you can keep your in-house network locked down nice and tight. Furthermore, you need to implement a solid BYOD policy that helps you manage the devices that connect to your business’s network. This should include a mobile device management solution that allows you to limit device exposure to corporate data, whitelist and blacklist apps, and remotely wipe devices should they be lost or stolen. To learn more, reach out to us at 502.292.5097.

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Shining Light on the Mysterious Dark Web

Shining Light on the Mysterious Dark Web

During your time in the business world, you may have heard about the Dark Web. It’s a place that’s filled with illegal activity, with some of the most notable being online marketplaces where credentials and personal records can be sold to the highest bidder. However, there’s much more to the Dark Web than meets the eye.

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Tip of the Week: How to Use Your Chromebook Without the Internet

Tip of the Week: How to Use Your Chromebook Without the Internet

A Chromebook is an inexpensive alternative to laptops that allows users to gain the benefits of mobile computing, without the need for a hefty price tag. The problem that most users have with the Chromebook is that offline use is somewhat limited, due to the nature of the Chrome OS that it uses. Here are some tips to help you get the most out of a limited functionality device like the Chromebook.

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