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ISC has been serving the Louisville area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Do You Know All the Things an MSP Can Do?

Do You Know All the Things an MSP Can Do?

It’s a fact that most businesses today are rolling out technology as a part of their strategic plan to improve productivity and make their business more efficient. The more technology your organization relies on, the more crucial it is to get comprehensive IT support for that IT.

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Managed IT Services Is a Solid Solution for Saving Money

Managed IT Services Is a Solid Solution for Saving Money

How much money does your business waste on managing its technology solutions? You might be surprised by the answer to this question. Depending on the way that your organization takes advantage of technology, you’ll have different needs than other businesses, but no matter what kind of organization you manage, it’s critical that you try to get the best return on investment for your solutions.

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Reduce Your Technology Headaches Go with Managed IT

Reduce Your Technology Headaches Go with Managed IT

Does your business have trouble with managing and maintaining your technology? If so, you’re not alone. Many small businesses struggle with even the most basic elements of IT maintenance. Wouldn’t it be nice if you could just take this responsibility and shift it off of your employees? The best way to approach technology maintenance is to implement managed IT services.

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4 Benefits You Won’t Believe About Managed IT

4 Benefits You Won’t Believe About Managed IT

How does your organization manage its mission-critical technology solutions? We know that most small businesses have some sort of trouble with this topic, either due to budget constraints or a lack of personnel. Either way, we know that there is a better way to manage your business’ technology, and it’s all thanks to an approach called managed IT services.

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Maintaining Your IT Is Easier With An MSP

Maintaining Your IT Is Easier With An MSP

Technology maintenance and management is one of the major pain points of all businesses, but it comes more easily to large organizations that have large budgets. Unfortunately, small organizations are often left out, placing such an important aspect of managing their business on the back burner. How, then, can you take advantage of proactive IT maintenance without breaking your budget?

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Boost Revenues By Outsourcing Your IT Services

Boost Revenues By Outsourcing Your IT Services

Fundamentally, business is simple: if you take in more revenue than you have expenses, your company is a success. There are just so many elements to manage to ensure that revenues outpace expenses that it becomes difficult to ascertain what you can do to cut costs and see a higher degree of profitability for your efforts.

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3 Ways Managed IT Keeps Your Business in Business

3 Ways Managed IT Keeps Your Business in Business

In the natural course of doing business, an owner/operator will have to face many difficult situations, but none of these situations are as difficult as asking them to determine whether or not to close the doors of the business for good. Many problems could cause a business to fail, but it has to hurt the failing owner a little more when the solution for the problem was not only within his/her reach, it was affordable.

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3 Compelling Ways that Managed IT Benefits Your Business

3 Compelling Ways that Managed IT Benefits Your Business

As a business owner, you have plenty to worry about, and your technology doesn’t do you any favors. It’s difficult to oversee the responsibilities of managing technology like workstations, server units, and mobile devices, alongside the ordinary demands of your job. What a lot of organizations don’t realize is that they can improve operations and make their jobs easier by outsourcing the responsibility of technology management to IT professionals.

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Tip of the Week: 8 Essential Questions to Ask of Your IT Provider

Tip of the Week: 8 Essential Questions to Ask of Your IT Provider

When was the last time that your organization had an unexpected technology expense blast your IT budget out of the sky? Surprise issues that you don’t plan for could potentially derail your budget for months, or even years, depending on the severity of it. Having a clear idea of what your IT service plan covers is a great way to make sure that you don’t get hit by surprise billing.

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The Easiest Way to Manage Your IT Happens to Also Be the Best

The Easiest Way to Manage Your IT Happens to Also Be the Best

You know better than anyone that managing your business isn’t something to be taken lightly. Keeping your technology in proper working order is just the icing on the proverbial cake, making the task of managing your business even more difficult. If you’re using normal break-fix IT services, this might be the case. Alternatively, managed IT services aren’t designed to burden you.

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We Debunk 3 Common Myths of Managed IT

We Debunk 3 Common Myths of Managed IT

Managed IT services are so popular with small businesses that they’re becoming a commodity. If you’re not taking advantage of managed IT, what’s your excuse? Here we address three common excuses put forth by companies that avoid managed IT.


“I’ll save money by only fixing technology when it’s broken.”
At first glance, this seems to make sense. By only performing maintenance on your devices when they aren’t operating as intended, you should be able to save money in the long run. The only problem here is that technology by nature requires that you perform maintenance on it regularly in order to maintain optimal performance. If you aren’t providing the care that it needs, you’re holding your business back from achieving its maximum potential.

Then you have to consider the fact that technology is much more expensive to replace outright than it is to perform routine maintenance on. Think about it; a server unit is very, very expensive, and so are good, quality workstations. If you’re going to purchase hardware, wouldn’t it make sense to perform maintenance on it and guarantee a long life, rather than await a premature hardware failure? Managed IT seeks to provide this care throughout the lifetime of your technology to ensure its longevity and proper functionality.

“My technology doesn’t need maintenance regularly.”
Some businesses are under the impression that they don’t use their technology enough to justify regular maintenance routines. This may be because they only use their office productivity suite, the Internet, and not much else. If technology systems don’t receive regular maintenance (like patches and updates), security can quickly become a problem. Also, when you don’t experience a targeted hacking attack, it can be easy to fall into a false sense of security.

Then there’s the problem that comes from having Internet-connected hardware like servers and workstations. Most businesses will be using their technology solutions to browse the Internet and conduct business with email and other communications which could potentially result in a data breach. Do your employees know how to identify phishing scams and other online malicious activity? While most organizations use security solutions like firewalls and antivirus, consumer-grade is often not enough to protect sensitive data from hackers and data breaches.

“My employees and I can handle IT all by ourselves.”
Here’s one of the biggest reasons why companies don’t implement managed IT services; they feel that they can do a fine-enough job managing their own technology. This is fine if companies have an internal IT department, but it’s more likely that small businesses are relying on their own employees to perform troubleshooting procedures and basic tech maintenance to save money.

Ask yourself this question: “Would I rather have skilled technicians working with my technology, or my busy employees, who have other duties and obligations?” More likely than not, you’ll want your team to focus on their responsibilities within your organization, rather than wasting time with your business’s technology. Managed IT allows your team to take a step back and focus on what matters most: your business.

So, what do you think? Would you be willing to reconsider your approach to IT maintenance? If so, reach out to us at 502.292.5097.

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How Outsourced IT Frees Up Time and Gives You Peace of Mind

How Outsourced IT Frees Up Time and Gives You Peace of Mind

Running a business is hard. As a business owner, you know this better than anyone else. You have to juggle your assets, manage your workforce, and schedule out tasks to those who are most qualified. Yet, there will likely come a time when a task comes along that nobody within your business is qualified to perform. For many organizations, this task is IT management.


The truth is that outsourcing is a valid option for businesses these days, and it’s especially valuable for small businesses that have a limited budget or workforce. Some small businesses have trouble attracting and retaining top talent, especially in remote areas with a limited amount of talent to choose from in the first place. Others simply don’t have time to deal with routine maintenance, which will inevitably lead to broken technology.

One of the best ways to take advantage of outsourcing is for your organization’s technical needs, like IT management and maintenance. You started your business so that you could do what you love and turn a profit. If you’re focused on these goals rather than managing your technology 24/7, you’ll find that, all of a sudden, your dreams are within your grasp.

Besides, wouldn’t it be nice to know that your technology is being handled by professional technicians? You don’t want just any computer novice performing maintenance on your business’s IT. Information technology is difficult to handle at times, and failing to manage it properly can lead to disastrous results. If your company’s server were to fall victim to an untimely hardware failure, you could be looking at massive repair costs or replacement fees. That’s not even mentioning the irreplaceable data that was lost when the server went down. Unless you have support that’s ready and able to help at any given moment, these disasters could very well break your business and impede your progress further.

By outsourcing this need to ISC, you can essentially eliminate this uncertainty. By having us on standby and ready to assist you with your technology at all times, you can say "goodbye" to downtime and say “hello” to productivity. Even if you have an in-house team of technology professionals working to keep your workstations and servers working as intended, they likely don’t have enough time and resources to implement new and exciting technology solutions. We’re sure that your technicians could use a break from working around the clock, and you’ll appreciate having an extra set of eyes on issues that can prevent them from turning into major problems.

Our trusted technicians want to see you succeed, and they’ll work hard to make sure that it happens; that’s more than any ordinary break-fix IT company can offer. If your organization could use a hand with both technology management and implementing new solutions, give us a call at 502.292.5097.

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Outsource Your IT to the Pros and Stop Doing IT the Hard Way

Outsource Your IT to the Pros and Stop Doing IT the Hard Way

How often does your technology experience trouble? If your business is constantly dealing with technical hiccups, your assets that are meant to be a boon to your organization, can quickly become a nuisance that holds you back. How can you take better care of your technology, and use it to usher in a new era of productivity?

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