Augment Your Current IT Department with ISC’s IT Professionals
When you don’t have coverage, it’s dangerous to go alone.
You understand that technology is critical to your company’s success, but does your technology get the attention it deserves? If your in-house IT staff is overburdened with support work, they may find it difficult to keep up. This, in turn, puts the average employee in an unenviable position of having to troubleshoot the various common issues that plague the use of their technology.
This is why ISC’s co-managed IT is an exceptionally useful service, especially for small and medium-sized businesses that may have seen enough growth that you’ve developed the need for more IT support. SMBs often don’t have a budget flexible enough to onboard more trained IT personnel, so it makes more sense to outsource certain elements of your IT maintenance to other trained personnel. Additionally, with our certified technicians, you’ll gain skilled IT professionals to depend on when the time comes to integrate new procedures or resolve tricky issues.
Improve Your Business Operations
Scalable Co-managed IT services give your organization options.
Technology support is a field that requires vast amounts of knowledge that only comes from experience. If your team is busy integrating new changes to your organization's technology, some of the support might get put off, or go completely unresolved. This is particularly detrimental to your business’ network security. If patches aren’t issued regularly, your systems will quickly grow outdated and be vulnerable to the host of online threats.
Through our powerful remote monitoring and management solution, we can automate necessary security upgrades so when you integrate a co-managed IT situation, like the one ISC offers, you gain the expertise necessary to keep your network secure. With our comprehensive support services, your in-house team benefits from our technicians’ extensive knowledge in managing business technology.
Reliability and Accessibility
Give your team the powerful options ISC offers.
You might recall moments when an employee’s absence is felt around the office due to an increased workload. This can be a major setback, even if they’re only gone for a day. Our co-managed platform makes planning for vacations and paid time off easier.
Co-managed IT provides the availability to dedicated IT professionals that mitigate downtime-causing circumstances, whether your in-house IT staff is absent from the office, or not. In this way, ISC provides your staff powerful support options when their technology is on the fritz.
Cost-Efficient and Predictable
Cut your technology support costs with ISC's IT services
You already know that co-managed IT is like hiring new personnel, but it comes without the hefty operational expense that are associated with hiring new staff. Our services are scalable and is delivered at an affordable flat rate, making them ideal for just about any budget.
Unlike your typical break-fix IT, our co-managed IT solutions are designed to help you save money in the long run through preventative measures. We’ll help your business get its technology issues resolved the first time, which in turn saves you more money on costly repair bills or replacement fees.
Get the Support You Need with Co-Managed IT
Call us today to find out what we can do for your company.
ISC’s co-managed IT solutions are designed to help your in-house IT staff achieve maximum operations without going all-in on a hefty new salary. You’ll gain access to skilled professionals who are trained to deliver quality service at an affordable rate. For more information about our co-managed IT solutions, give us a call at 502.292.5097.
What Our Clients Say
ISC’s Security Risk Assessment helped our Practice meet our HIPPA Compliance and Meaningful Use requirements and the Advanced Security Assessment and Network Security solutions provide ongoing protection for our Network and Patient Data.
ISC’s IT Consulting, Sourcing and Managed Support Services provides a Total Solution for all our IT needs. They met with us to understand our business, budget and IT requirements. They implemented the solution and their Managed IT Services provide ongoing protection for our supply chain. This allows us to focus on growing our business and serving our customers’ needs. We have peace of mind that our IT is supported and our customer data is protected.
It wasn't until someone called to see if we had an IT service provider that I realized I have used the services of ISC for over 20 years and have relied on their expertise. In a previous job, ISC managed our SQL server and POS system for 30+ stores in 5 states plus our office network. In my present job, they have been there when we expanded from a 3-person office to over a dozen employees across 4 states. We are able to collaborate using Microsoft Office 365 and a virtual private network. The staff is experienced, knowledgeable and extremely helpful. I wouldn't trust anyone else.
As a mid-size manufacturer of custom woodwork our operations are large enough to be complex but too small to justify an internal IT staff. ISC has been an ideal fit for us. Capable, responsive, cost-efficient, and they share our customer-centric values. ISC allows us to focus on what we do best with the peace of mind knowing our IT infrastructure is in good hands.
I am pleased to strongly recommend the team at ISC Kentucky. For years we attempted to support our IT hardware and software installation/upgrade needs internally with limited success. The ISC team effectively assessed our current state, established and executed an improvement plan that covered immediate needs AND projected risks, and have consistently supported our ongoing needs…largely via remote access…in a timely and efficient manner. Partnering with ISC has been clearly one of the best decisions we’ve made for our business…so we can focus on the business.
I could not be more satisfied with ISC Kentucky. They were vital in advising, implementing, and supporting my family medicine practice network. Every time I have needed network support their service was prompt and courteous. I feel that I am a valued customer and they have my best interests in mind.
We have been using ISC Kentucky for almost 2 years. We were in the market looking for an IT company to take care of our needs as a skilled nursing home. One of our board members uses ISC and gave us James Naive as a contact for them. We have been more than satisfied with their work and their knowledge of what we needed and when we needed it. They came in and looked around our building assessed what we had and developed a plan for us to follow to get where we needed to be. I rest much more comfortably knowing that our IT solutions are in their hands. I would highly recommend ISC Kentucky to anyone looking to solve their IT problems. ISC have professional and knowledgeable staff that have handled any situation that we have had in the last 2 years.
As a company we brought in ISC to handle the equipment at our office and 16 locations. They have provided excellent customer service on all levels. They are quick to respond and to resolve any issues. Their office and service staff is efficient, knowledgeable and professional. ISC staff will be instrumental in our planning for the next year. They have been a real asset to our company. We appreciate the relationship and service they have provided.
I have always been completely satisfied with the IT service and support I have received from ISC Kentucky. I have not had to worry about our IT needs since 2008 when we decided to use your services Thanks for all that you do for Rueff and Associates!