Remote Maintenance & Network Monitoring
Have you ever been stuck in a technological bind caused by a flaw in your business’s network security? Organizations who aren’t prepared for the constant upkeep that a computing network demands will quickly find themselves overwhelmed.
Despite the difficulties that come with technology management, maintenance is an absolutely vital role that must be fulfilled in order to get the most from your hardware and software. ISC’s proactive Remote Monitoring and Maintenance solution is designed to remediate these issues for small and medium-sized businesses, and make them more affordable than ever before.
Regular System Updates and Patches
Ensure your systems are always up to date.
Your users take advantage of several different kinds of software and applications that are critical to the day-to-day operations of your business. Updating all of these periodically can seem like a chore due to the seemingly random nature of patch releases and version updates. Remembering to update all of these on your own can be challenging and tedious, not to mention time-consuming. Furthermore, these patches and updates usually fix critical security flaws that need to be remediated in order to maintain optimal network security.
Instead of letting your team waste precious moments updating and installing software patches, ISC can do it all remotely. You’ll never have to worry about missing a critical software update again.
Comprehensive Remote Monitoring
Mitigate issues before they become problems.
Many businesses tend to only fix their technology when there’s something wrong with it. This is called the break-fix IT model, and compared to ISC’s proactive IT model, it’s incredibly inefficient. When your technology is continuously being broken and fixed again, the resulting costs can be devastating; especially if they aren’t called for in your IT budget.
ISC’s remote monitoring solution is designed to detect potential issues in your organization’s infrastructure. This helps us repair and resolve the issue before it causes a budget-breaking problem. Furthermore, we can prevent most instances of downtime by actively monitoring your network’s activity. The second a problem shows itself, we’re on it, fixing the problem. In fact, these issues are often resolved before you even know they exist.
Affordable Fixed Rates
Don’t let technology break your budget.
Too often, technology issues can break your business’s budget. This is primarily if your business isn’t anticipating issues, like hardware failure. These problems can be extremely costly, even though they can easily be prevented with proper upkeep and maintenance. The only issue is that many small and medium-sized businesses have difficulty justifying the expenses that an internal IT department brings.
This is why ISC offers a competitive fixed rate. We provide the proper upkeep and maintenance of your mission-critical systems, functioning just like your internal IT department, without the costly salaries. Even if your organization does have an internal IT department, we can work alongside them to perform the daily maintenance that they might not have time for. This helps them better innovate and provide new solutions for your business model.
Take a Proactive Stance Today
Avoid replacing and repairing broken technology by actively preventing it.
We know your organization doesn’t have time to worry about its technology. Instead, let ISC handle it for you so you can concentrate on what matters most: your business. Give us a call today at 502.292.5097 for a free consultation.
What Our Clients Say
ISC’s Security Risk Assessment helped our Practice meet our HIPPA Compliance and Meaningful Use requirements and the Advanced Security Assessment and Network Security solutions provide ongoing protection for our Network and Patient Data.
ISC’s IT Consulting, Sourcing and Managed Support Services provides a Total Solution for all our IT needs. They met with us to understand our business, budget and IT requirements. They implemented the solution and their Managed IT Services provide ongoing protection for our supply chain. This allows us to focus on growing our business and serving our customers’ needs. We have peace of mind that our IT is supported and our customer data is protected.
It wasn't until someone called to see if we had an IT service provider that I realized I have used the services of ISC for over 20 years and have relied on their expertise. In a previous job, ISC managed our SQL server and POS system for 30+ stores in 5 states plus our office network. In my present job, they have been there when we expanded from a 3-person office to over a dozen employees across 4 states. We are able to collaborate using Microsoft Office 365 and a virtual private network. The staff is experienced, knowledgeable and extremely helpful. I wouldn't trust anyone else.
As a mid-size manufacturer of custom woodwork our operations are large enough to be complex but too small to justify an internal IT staff. ISC has been an ideal fit for us. Capable, responsive, cost-efficient, and they share our customer-centric values. ISC allows us to focus on what we do best with the peace of mind knowing our IT infrastructure is in good hands.
I am pleased to strongly recommend the team at ISC Kentucky. For years we attempted to support our IT hardware and software installation/upgrade needs internally with limited success. The ISC team effectively assessed our current state, established and executed an improvement plan that covered immediate needs AND projected risks, and have consistently supported our ongoing needs…largely via remote access…in a timely and efficient manner. Partnering with ISC has been clearly one of the best decisions we’ve made for our business…so we can focus on the business.
I could not be more satisfied with ISC Kentucky. They were vital in advising, implementing, and supporting my family medicine practice network. Every time I have needed network support their service was prompt and courteous. I feel that I am a valued customer and they have my best interests in mind.
We have been using ISC Kentucky for almost 2 years. We were in the market looking for an IT company to take care of our needs as a skilled nursing home. One of our board members uses ISC and gave us James Naive as a contact for them. We have been more than satisfied with their work and their knowledge of what we needed and when we needed it. They came in and looked around our building assessed what we had and developed a plan for us to follow to get where we needed to be. I rest much more comfortably knowing that our IT solutions are in their hands. I would highly recommend ISC Kentucky to anyone looking to solve their IT problems. ISC have professional and knowledgeable staff that have handled any situation that we have had in the last 2 years.
As a company we brought in ISC to handle the equipment at our office and 16 locations. They have provided excellent customer service on all levels. They are quick to respond and to resolve any issues. Their office and service staff is efficient, knowledgeable and professional. ISC staff will be instrumental in our planning for the next year. They have been a real asset to our company. We appreciate the relationship and service they have provided.