IT Vendor, Warranty & Hardware Management
We understand the technology-latent issues that keep you up at night. You may have questions such as, "How will I grow my business while minimizing expenses?", or, "How will I protect my data from situations like natural disasters and all the malicious entities out there?" You aren't alone. Many business owners and executives at small and midsized businesses are tearing their hair out trying to come up with solutions for some of the most frustrating and time-consuming issues their company faces. At ISC we deal in solutions!
What if we told you that we could supply you with consultations, just like a Chief Information Officer, at a fraction of the cost? The IT professionals at ISC can do just that. With our Virtual CIO service, we provide you with an IT roadmap aligned specifically to make your business more profitable.
Our vendor management service works with third-party vendors to help you reduce bottom-line expenses and present you solutions on the determination of which hardware and software suppliers will work best to suit your needs. Our service ranges from a simple consultation to the more in-depth program of infrastructure management. In this way, our Virtual CIO offering is sure to be a valuable asset to rely on when it’s time to evaluate your company’s technology needs.
Increase Your Company's Efficiency
Let us be your go-to solution.
We all have that one person in the office that people turn to whenever they have a problem with their technology. You may even be witnessing a decline in performance from them because of this. Those people who become the office "hero" often get burnt out quickly and see their performance diminish because they spend most of their time arguing on the phone with vendors.
You need a central point of contact that can handle all these issues and solve them effectively and efficiently. The IT professionals at ISC are proud to provide this service as a part of their flat-rate managed services contract. Having us aboard can free you and your office hero up so that you can focus on the administration of your business. It also helps that we speak technical jargon, so vendors are less likely to point fingers because we can literally tell them the solution they need to implement.
With our Vendor Management service, we take a physical inventory of all of your hardware and software along with serial numbers, warranties, registrations, licenses, and configurations, keeping them documented for easy access. This helps limit downtime when something breaks or is damaged. Anytime you need a new piece of hardware or software; or are simply having a problem with a particular part of your IT, all you have to do is call us. Since we have this information on hand, we will take the time to handle the relationship with the necessary vendors on your behalf. When we’re done, we will inform you of what was done or is expected to be done in real time.
While your IT is essential to your business, it can be a headache that you don't need. Please take a minute to browse our website for more information on our valuable managed services. Feel free to contact us at 502.292.5097 or simply fill in the form to have one of our professional technicians will contact you.
What Our Clients Say
ISC’s Security Risk Assessment helped our Practice meet our HIPPA Compliance and Meaningful Use requirements and the Advanced Security Assessment and Network Security solutions provide ongoing protection for our Network and Patient Data.
ISC’s IT Consulting, Sourcing and Managed Support Services provides a Total Solution for all our IT needs. They met with us to understand our business, budget and IT requirements. They implemented the solution and their Managed IT Services provide ongoing protection for our supply chain. This allows us to focus on growing our business and serving our customers’ needs. We have peace of mind that our IT is supported and our customer data is protected.
It wasn't until someone called to see if we had an IT service provider that I realized I have used the services of ISC for over 20 years and have relied on their expertise. In a previous job, ISC managed our SQL server and POS system for 30+ stores in 5 states plus our office network. In my present job, they have been there when we expanded from a 3-person office to over a dozen employees across 4 states. We are able to collaborate using Microsoft Office 365 and a virtual private network. The staff is experienced, knowledgeable and extremely helpful. I wouldn't trust anyone else.
As a mid-size manufacturer of custom woodwork our operations are large enough to be complex but too small to justify an internal IT staff. ISC has been an ideal fit for us. Capable, responsive, cost-efficient, and they share our customer-centric values. ISC allows us to focus on what we do best with the peace of mind knowing our IT infrastructure is in good hands.
I am pleased to strongly recommend the team at ISC Kentucky. For years we attempted to support our IT hardware and software installation/upgrade needs internally with limited success. The ISC team effectively assessed our current state, established and executed an improvement plan that covered immediate needs AND projected risks, and have consistently supported our ongoing needs…largely via remote access…in a timely and efficient manner. Partnering with ISC has been clearly one of the best decisions we’ve made for our business…so we can focus on the business.
I could not be more satisfied with ISC Kentucky. They were vital in advising, implementing, and supporting my family medicine practice network. Every time I have needed network support their service was prompt and courteous. I feel that I am a valued customer and they have my best interests in mind.
We have been using ISC Kentucky for almost 2 years. We were in the market looking for an IT company to take care of our needs as a skilled nursing home. One of our board members uses ISC and gave us James Naive as a contact for them. We have been more than satisfied with their work and their knowledge of what we needed and when we needed it. They came in and looked around our building assessed what we had and developed a plan for us to follow to get where we needed to be. I rest much more comfortably knowing that our IT solutions are in their hands. I would highly recommend ISC Kentucky to anyone looking to solve their IT problems. ISC have professional and knowledgeable staff that have handled any situation that we have had in the last 2 years.
As a company we brought in ISC to handle the equipment at our office and 16 locations. They have provided excellent customer service on all levels. They are quick to respond and to resolve any issues. Their office and service staff is efficient, knowledgeable and professional. ISC staff will be instrumental in our planning for the next year. They have been a real asset to our company. We appreciate the relationship and service they have provided.