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ISC has been serving the Louisville area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Employing Remote Workers Carries New IT Challenges

Employing Remote Workers Carries New IT Challenges

Remote work carries with it a different set of risks than does a traditional workplace setup. Being forced to move in that direction only exacerbates the issue of figuring out how to operate under what people are calling the “new normal”. This month we thought we would go through a couple of the risks that come with having your staff working remotely, and what to do about them. 

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Why Multi-Factor Authentication is the New Complex Password

Why Multi-Factor Authentication is the New Complex Password

Everyone always tries to drive home the importance of passwords, but the simple fact of the matter is that passwords in today’s day and age are not enough to keep your business safe. While passwords are still important, they play a relatively small role compared to some of the more advanced security features that businesses must implement in order to stay as secure as possible.

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3 Reasons Why Your Business Should Utilize Automated Cloud Backups

3 Reasons Why Your Business Should Utilize Automated Cloud Backups

Data backup is something that some organizations think they can do without, simply because they believe that it’s only valuable to have in the event that something wrong happens. Well, we’re here to break the bad news that if something can go wrong, it most likely will go wrong… at least at some point. With automated cloud backups, however, the chances of some unexpected emergency ending your business are drastically reduced.

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Yes, Your Business Can Use Outsourced IT Services!

Yes, Your Business Can Use Outsourced IT Services!

Finding talent can be difficult for businesses, especially for those that are challenged by variables such as their geographic location (not as big of a problem thanks to remote employment), but more often than not, budget will be the key holdup for small businesses seeking top talent. Thankfully, even small businesses can hire top talent through the process known as outsourcing, which is particularly helpful for acquiring talented and qualified IT professionals.

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Easy to Follow Tips to Extend the Life of Your Mobile Device’s Battery

Easy to Follow Tips to Extend the Life of Your Mobile Device’s Battery

When was the last time you wished your device had just a little bit of gas left in the tank? Smartphone batteries tend to degrade over time, regardless of how preventative and proactive we are with our day-to-day use. To help you be as productive as possible with your smartphone while the battery is still functional, we have put together a list of tips that you can use to help keep your battery as full as possible throughout the workday.

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4 Ways to Use Data for Growing Your Business

4 Ways to Use Data for Growing Your Business

All businesses collect data of some sort, whether it’s for the purposes of storing customer information or product specifications. However, not all businesses understand the importance of this data; in fact, you could be sitting on countless opportunities for growth without even realizing it. Here are some ways that you can take commonly procured data and transform it into actionable steps for growth.

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3 Mantras to Live By for Everyday IT Success

3 Mantras to Live By for Everyday IT Success

With so many technical terms to know and processes to understand, one might think that the only possible way to take care of your IT infrastructure is to hire professionals to monitor and maintain every aspect of it. While there is certainly a lot of truth to this statement, and working with professionals presents a ton of value, it doesn’t take a genius to implement small, common-sense practices that can compound over time.

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Over Half of Workers Will Work Remotely by the End of 2021

Over Half of Workers Will Work Remotely by the End of 2021

The COVID-19 pandemic forced much of the workforce to work remotely, but now that the pandemic is marginally receding in several parts of the world, the question of if this workforce will continue to work remotely is up for debate. A report from Gartner suggests that things will move in the opposite direction from what you might expect. Let’s dive into what this report suggests and what it might mean for your business moving forward.

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Prepare Your Business to Avoid Disaster

Prepare Your Business to Avoid Disaster

Businesses were just hit with one of the worst disasters possible, and many of them were not prepared. It’s not often that a global pandemic hits, but businesses that were prepared to react to it were much more successful than ones that were forced to shoot from the proverbial hip. So while many businesses were overrun with new costs brought forth by the pandemic, the businesses that considered a situation like the one we’ve been facing for well over a year, and had a strategy for what they needed to accomplish to keep continuity during an event such as the COVID-19 pandemic, are faring quite a bit better than those that didn’t have a plan. This month we thought we’d outline a few ways your business can improve its disaster preparedness. 

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3 Ways Your Business Can Avoid or Minimize the Impact of Downtime

3 Ways Your Business Can Avoid or Minimize the Impact of Downtime

The phrase “time is money” is something that you hear a lot, especially in the business environment. While this might be applied in small ways, such as employees taking one or two minutes longer on their breaks or leaving early for the day, the major issue with wasted time manifests itself in much larger and more unpredictable ways. The true silent killer of businesses is downtime, and you need to be aware of its impact on your organization on a holistic level.

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4 Ways to Keep Your Mobile Devices Safe While Traveling

4 Ways to Keep Your Mobile Devices Safe While Traveling

The world might still be suffering from a pandemic, but travel is slowly starting to pick up once again. When you feel safe and comfortable traveling again, it is of critical importance that you take steps to secure your technology while out of the office—especially your mobile devices. Here are some big ways that you can prioritize security while traveling.

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You’ll Want to Have a Training Plan to Improve Your Employees’ Skills

You’ll Want to Have a Training Plan to Improve Your Employees’ Skills

When businesses onboard new employees, they typically have a series of qualifications they need applicants to meet in order to get to the interview process. Once they interview and are chosen from a list of applicants, the new hire does his/her entrance training and then it’s time to get to work. If your business doesn’t have the right training platforms in place, however, this process can take a lot longer than you’d like. This month, we thought we’d take a bit to go over this process and how getting the right training protocols in place upfront can have a positive effect on the way your new employees hit the ground running.

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Installing a VoIP Platform Can Be Good for Your Business

Installing a VoIP Platform Can Be Good for Your Business

There aren’t many technological assets as important for a business as its communications solutions. Today, there are plenty of different solutions that businesses can use to interact with other people in the company, but for communications with customers and vendors, the telephone is still the best and most utilized. Today, we will look at business telephone systems and why choosing Voice over Internet Protocol simply makes sense for your business. 

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Additional Considerations for Your Business’ Data Backup Strategy

Additional Considerations for Your Business’ Data Backup Strategy

We routinely discuss the importance of a comprehensive data backup strategy. With so many workforces incorporating remote work into their operations, making such preparations is extremely important. Let’s go over some of the key steps that you need to take to secure your business’ data from loss.

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Train your Staff on These Four Security Strategies

Train your Staff on These Four Security Strategies

Are you one of the countless people who find themselves performing repetitive tasks like moving files around, working with people on the phone, navigating email, or updating information? It’s easy to find yourself in a situation where one wrong click can create a plethora of issues, and nowhere is this more apparent than in the case of network security.

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Lessons Learned from the New Normal

Lessons Learned from the New Normal

It’s been said that those who don’t learn from history are doomed to repeat it. In business, this is more evident every day as organizations have to deal with all sorts of different problems. How business leaders react to those problems ultimately makes the difference between beleaguered results or success. Let’s take a look at three lessons business leaders should be learning from recent events. 

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Are You Having Productivity Problems? Here are Some Possible Solutions

Are You Having Productivity Problems? Here are Some Possible Solutions

Productivity is the core measurement of your business’ ability to complete the work needed to bring in revenue and to keep that work up consistently. Amazingly enough, most businesses experience similar productivity problems over time. What can a small and medium-sized business do to right the ship when productivity is down? Today we explore some ways to do just that.

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Using a Password Manager Can Keep Your Accounts Secure

Using a Password Manager Can Keep Your Accounts Secure

It’s true that if they are created to be secure, passwords are hard to remember. There is also no denying, however, how important it is to use different ones for each account, all sufficiently complex. If you are doing things right, you probably have too many passwords to remember, which is why a password management system is a solid tool. This month, let’s take a look at the password management system.

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Ransomware Is Tricky, So Strategize Against It

Ransomware Is Tricky, So Strategize Against It

What if I told you that 92 percent of all organizations that are hit by a ransomware attack and agree to settle with the scammers, don’t ever see their data again? You’d probably say that you would never, ever pay and those that do, don’t make sense. Most people keep that stance until their choices are to pay for the data in the hopes of getting it back, or lose it completely. Let’s unpack ransomware and the strategy that hackers most utilize to deploy it: Phishing.

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What are the Most Useful Technologies for New Companies?

What are the Most Useful Technologies for New Companies?

When someone decides to join the ranks of the entrepreneur, it can be very intimidating regardless of what type of business they are starting. Technology can help, but finding the right technology isn’t always as easy as acquiring a server. This month we thought we would outline three technologies that every new business should consider. 

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